KM
Karabo M
1 reviews | Active since Jan 2014
30 Nov 2015, 19:14
Excessive Billing and Out Of Stock
I went to the Mtn Store on the 23rd of July 2015 as my phoe was due for an upgrade.<br> I initially intended to get an A7Samsung but they did not have it on stock.<br> Ok fine then I settled for the A5 Samsung.<br> I first wanted to see the dummy phone &
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Replies (1)
MTN South Africa's replyOfficial
02 Dec 2015, 14:22Hello K.Banda,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a query has been logged with the billing department to investigate your account, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a query has been logged with the billing department to investigate your account, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply02 Dec 2015, 14:22
Official
Hello K.Banda,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a query has been logged with the billing department to investigate your account, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a query has been logged with the billing department to investigate your account, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***