1 reviews | Active since Aug 2016
Excessive bill received due to no usage limit
<p>We have received a massive bill for over R3000.00.</p> <p> </p> <p>We have had hassles from day one with MTN on this contract and when taking this contract out there was no discussion of a Usage Limit.</p> <p> </p> <p>Due to no usage limit being activated when taking out the contract we have now received a massive bill which is grossly unfair as this should have been discussed by a MTN consultant with a new customer and the option given as to whether we would require a limit. The reason for taking out the specific package was to limit the usage. </p> <p> </p> <p>We have in our personal and business capacity moved our business to MTN from another service provider and we are not satisfied with the service at the moment and will move again when the opportunity arises. </p> <p> </p> <p>Can someone look into the matter and advise accordingly.</p> <p> </p> <p> </p>
With reference to the above, this account/s has still not been rectified. We have received a bill dd 5 September which again is in excess of what MTN had promised to deliver.
Can I please request that this is now sorted.
Peter
With reference to the above, this account/s has still not been rectified. We have received a bill dd 5 September which again is in excess of what MTN had promised to deliver.
Can I please request that this is now sorted.
Peter
Excessive bill still not sorted. When can we expect a reply to get this sorted. Please refer to your comments from Alice van der Merwe on the 30th August 2016 REQ: ********** . Should never have changed service provider.
Excessive bill still not sorted. When can we expect a reply to get this sorted. Please refer to your comments from Alice van der Merwe on the 30th August 2016 REQ: ********** . Should never have changed service provider.