MR
M. Rahim

1 reviews | Active since Jun 2009

11 May 2016, 10:17

exceptionally poor service

<p>logged a dispute numerous times and excalated but no response or resolution! stay away! They keep on disconnecting my line for no reason</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 May 2016, 10:09
Official

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.

Kindly feedback us to the email address forward to you, as we need to know what the nature of the complaint is so that the matter can be escalated to the relevant support desk to be dealt with and get a resolution.

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ:***

Best regards,