1 reviews | Active since Nov 2009

15 May 2017, 15:26

exceptional speedy service

<p>I submitted a claimed for my lost phone with Unathi Zenani on the 10/05. Today is the 15/05 and i received my phone as promised. During the process of my claim, Unathi was always available to answer any queries i had with my claim and she'd revert with any feedback i required from her as promised. we last communicated on friday 12/05 and she advised me that i will receive the replacement device within 1 - 5 working days and i was actually expecting delivery of my device anytime from tomorrow, but to my pleasant surprise, it was delivered this morning before 11h00. Thank you very much Unathi for your professional and speedy service on my claim. please keep up the good work. I am a VER Y HAPPY customer.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply15 May 2017, 21:43
Official

Thank you for your post.

The compliment has been sent to Unathi.

Kind Regards,

Alice van der Merwe

Best regards,