1 reviews | Active since Jul 2011
Exceptional service in response to a complaint
I'd really like to thank the supervisor Sifiso for his handling of my complaint when I changed my cell number awhile ago. When I walked into the shop I wanted a double whiskey and when I left I wanted to buy him a bottle instead.<br> <br> I had tried a number of times to resolve the fact that credit from my old number had not been transferred to my new number. Sifiso was the perfect manager - I was antagonistic and he was polite. He was efficient and went out of his way to help me. <br> <br> This happened at the beginning of Feb and I've been slack about saying thank you, but he made enough of an impression for me to finally come to HelloPeter.<br> <br> I'd also like to thank Mamoagi Maimane for her efficiency and friendliness. She stood out as an employee.
Thank you for your recent correspondence.
At MTN we rely on feedback from our customers in order to improve on our goods and services.
We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve.
Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience.
Thanks again for your patronage and continued support.
Should you require any further information, please do not hesitate to contact us.
Warm Regards
Thabelo
REQ:***
Thank you for your recent correspondence.
At MTN we rely on feedback from our customers in order to improve on our goods and services.
We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve.
Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience.
Thanks again for your patronage and continued support.
Should you require any further information, please do not hesitate to contact us.
Warm Regards
Thabelo
REQ:***