LC
L C
1 reviews | Active since Jan 2016
13 Jan 2016, 14:58
Exceptional service from Mtn
In the midst of arranging logistics for travelling, we totally overlooked activating international roaming on of the company tablets. Frantically made a call to MTN and needless to say their service is not always up to par but Rofhiwa was awesome!! She diligently took me through the process and requirements. After the whole process she sent a confirmation email with details, references and such. Im genuinely impressed. Thank you<br> <br> If she can train the rest of the agents to be as efficient and professional there would be a lot more happy clients for the MTN.
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Replies (1)MTN South Africa's replyOfficial
14 Jan 2016, 07:23Hello LChikamba,
Thank you so very much for your post, complimenting Rofhiwa Masutha's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Thank you
Kind regards
KEVIN
REQ:***
Thank you so very much for your post, complimenting Rofhiwa Masutha's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Thank you
Kind regards
KEVIN
REQ:***
MTN South Africa's reply14 Jan 2016, 07:23
Official
Hello LChikamba,
Thank you so very much for your post, complimenting Rofhiwa Masutha's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Thank you
Kind regards
KEVIN
REQ:***
Thank you so very much for your post, complimenting Rofhiwa Masutha's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Thank you
Kind regards
KEVIN
REQ:***
