DM
Dianke M

1 reviews | Active since Oct 2018

20 Mar 2019, 21:49

Exceptional service by Funeka Mcuba!

Received exceptional service from Funeka Mcuba from the MTN branch at Blue Route Mall. She assisted me through her lunch break as we waited for my application to be processed,she was very friendly and even made a few jokes here and there. Really great customer service! Thank you Funeka.

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Replies (1)
MTN South Africa
MTN South Africa's reply22 Mar 2019, 07:48
Official
Good day Dianke

Thank you for your recent correspondence.

At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.

We'd therefore like to thank you for taking the time to send us this fantastic positive feedback!  We take great pleasure in knowing that you enjoyed your MTN experience.

Warm Regards
Jessica John
Complaints Management Team

Best regards,