Exceptional Service

Recently I interacted with Nalesha Francis at one of your stores on the Bluff. She was able to assist me with a problem related to a swim swap, whereas another consultant at your Bluff store had failed to do so just the previous day.

She was friendly, patient, kind, professional and all the while assisting me, she had a smile on her face. She was able to seek alternative options of helping me and really went the extra mile. I would definitely say she has managerial qualities, such a star.

Thank you Nalesha for the excellent service, I hope your colleagues can learn a thing or two from you. With the positive attitude you have, you are bound for greatness. ?