1 reviews | Active since Aug 2016

12 Oct 2016, 12:41

Exceptional customer service Kapil and your coligues

<p>i just went to an mtn branch 0625 and was assisted by the guy : Kapil.. i hope that your company is rewarding you for your exceptional customer service. i went there looking for assistance on my phone that needed and update, i was so frustrated because the phone is still new and i was not a sim card problem. and i did not know what? and how to sort it out.. i went in there and Kapil and his other lady were excellent. they sorted it out for me, out of excitement i forgot my wallet on the counter.. i turned back from work to fetch it.. the wallet was there.. Game city mtn outlet rocks !!!!! thank you guys </p> <p> </p> <p>Nonhle</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply12 Oct 2016, 13:51
Official

Good day Nonhle Msomi,

Thank you for taking your time to post this wonderful compliment.

Hard work will certainly not go unnoticed as this compliment will be forwarded to our management team.

Regards,
Ayanda

REQ:***