BM
Bontle M

1 reviews | Active since Jun 2016

11 Aug 2016, 12:46

Excellent Service Delivery

<p>I would to thank Lerato Masilo from MTN Fourways Italk for her great service delivery. Really she made it so easy for me to upgrade my contract. I was very specific with what I wanted, a gold P9 lite. After calling several MTN shops and being informed that what I wanted was not in stock, Lerato Masilo, went all out for me to get what I required. I was sent my new contract to review it first and after I went to the shop to sign the contract, saving so much time. She was so friendly and went all out with all the questions I had and even tried to assist me to transfer info from one phone to another. Talk about going an extra mile for clients.</p> <p> </p> <p>Mtn please recognise Lerato Masilo for her great work.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Aug 2016, 19:57
Official

Thank you so very much for your post, complimenting Lerato’s service. We express our sincere appreciation for the time that you took to let us know that she is doing a great job.

I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.

Kind Regards
Siphumezo
REQ: **********