AL
Antonie L

1 reviews | Active since Feb 2022

16 Feb 2022, 17:09

Excellent Service

I want to compliment Zanele Nzwana from Enterprise Client Service for going the extra mile and persisted in getting the problem sorted out with mobile problem charged but never delivered. I am with MTN since mobile phones came out and was very dissatisfied with mobile plus claiming to sent a new handset, charged me and thank God when we phoned Zanele she sorted everything out. I have Vascular Dimenthia and my wife deal with our business queries and Zanele understood. A Client "A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so."... Mahatma Gandhi * done Zanele and I would like her manager to know Darryl. Please let her manager know the gem he as ***

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Antonie L's update20 Feb 2022, 11:23
Reviewer Update
There are a handful of workers that walk the extra mile and go above and beyond to keep the customers happy. Zanele restored my opinion about MTN.