SF
Shaune F

1 reviews | Active since Dec 2013

06 Apr 2016, 15:34

Excellent service

It's employees like Geanelle Niadoo that makes staying a customer of MTN so easy. I called today for an upgrade on a contract and you could actually hear the smile and happy-go-lucky attitude over the phone from the woman assisting me. <br> She was extremely professional, diligent, friendly and above all a pleasure to do business with. <br> She is a shining example of what call center personal should try to live up to.

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Apr 2016, 07:06
Official
Hello Nephteas,

Thank you so very much for your post, complimenting Geanelle Niadoo's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.

I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.

Thank you
Kind regards
Kevin.