zI
zaid I
1 reviews | Active since Nov 2011
24 Nov 2015, 16:21
Excellent service
I would like to commend the MTN corporate section for the speed at which my new line request was processed . I called in and was asked to email my docs through. I was called back within an hour and was asked to complete my application over the phone. I had an approval SMS sent within the next hour and within 2 workings days received the correct phone and sim. <br> I app**** at Cell C and waited for more than 2 weeks for the same phone. I also made an application through the Istore canal walk and after a month no one had the decency to respond and let me know what's happening.
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Replies (1)MTN South Africa's replyOfficial
25 Nov 2015, 07:21Hello zaidi,
Thank you for your post.
Thank you for the compliment.
We have sent the compliment to the Corporate department for the great service.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
Thank you for the compliment.
We have sent the compliment to the Corporate department for the great service.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply25 Nov 2015, 07:21
Official
Hello zaidi,
Thank you for your post.
Thank you for the compliment.
We have sent the compliment to the Corporate department for the great service.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
Thank you for the compliment.
We have sent the compliment to the Corporate department for the great service.
Kind Regards,
Alice van der Merwe
***
Best regards,
