AM
Audrey M
1 reviews | Active since Jul 2013
09 Jul 2019, 18:37
Excellent Service
Received excellent service from Sibongile Henrietta Vilakazi on my upgrade, She was very patient, helpful and friendly. As a non ID holder ( passport holder) I am seldomly treated promptly or with dignity. It was a breeze working with Bongie, especially after having sent an email request for an early upgrade 2 months ago, which still hasn't been repliesld to! Big up to Bongie for excellence. This girl needs a BELLS
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Replies (2)
MTN South Africa's replyOfficial
10 Jul 2019, 12:59Good day Audrey Thank you very much for your post complementing our service. We express our sincere appreciation for the time that you took to let us know that Sibongile Henrietta Vilakazi is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each day.
Warm regards
Jessica Complaints Management Team
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each day.
Warm regards
Jessica Complaints Management Team
Best regards,
MTN South Africa's reply10 Jul 2019, 12:59
Official
Good day Audrey Thank you very much for your post complementing our service. We express our sincere appreciation for the time that you took to let us know that Sibongile Henrietta Vilakazi is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each day.
Warm regards
Jessica Complaints Management Team
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each day.
Warm regards
Jessica Complaints Management Team
Best regards,
MTN South Africa's replyOfficial
19 Aug 2019, 07:43Closed and resolved.
Best regards,
MTN South Africa's reply19 Aug 2019, 07:43
Official
Closed and resolved.
Best regards,