CV
Carla V
1 reviews | Active since Nov 2017
30 Nov 2017, 16:38
Excellent service!
I had wonderful service at MTN. Brandon really went the extra mile! I am considering moving all my accounts to MTN because of the excellent service.
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MTN South Africa's replyOfficial
30 Nov 2017, 20:08Good day Carla,
Thank you for your post.
We want to thank you for the kind words you said about Brandon . Your thoughts are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the department that assisted you.
We value your input and also appreciate the time you took to raise your concerns about one of the staff members with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply30 Nov 2017, 20:08
Official
Good day Carla,
Thank you for your post.
We want to thank you for the kind words you said about Brandon . Your thoughts are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the department that assisted you.
We value your input and also appreciate the time you took to raise your concerns about one of the staff members with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,