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Aisha A

1 reviews | Active since Nov 2016

18 Sept 2017, 10:01

EXCELLENT SERVICE

I went into the MTN Store in Somerset Mall. I was helped by Busiswa Mtati and she was of much help and very understanding to my predicament. She had such a positive attitude and it made me feel very welcomed. The query was sorted the very next day. I was deeply impressed.

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Replies (1)
MTN South Africa
MTN South Africa's reply18 Sept 2017, 10:07
Official

Dear Aisha,

Hello.

I want to thank you for the kind words you said about Busiswa Mtati . Your thoughts are important to us, but we're especially pleased when the feedback is positive. I'll be sure to share it with her Management team

We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.

We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.

Regards,

Willem Jnr Loots

MTN Complaints Management Team

Best regards,