Excellent product information

This is not easy to write as a compliment as it comes with a history of poor service. As with all my calls to MTN call centre it takes a few customer service assistants who get it so completely wrong before you get the one assistant who is so efficient and intelligent that you regain some faith in the company.<br> <br> Wanted to register for MTN Loyalty 1-4-1 which is a free loyalty programme but it would not work on either of my 2 phones. Call after call, assistant after assistant - all giving me different feedback and wasting my time. On my 4th call I was fortunate enough to get hold of Junaid Marshman - finally someone who understands and can help. Not even 2 min later and both my phones were registered. Thank you for hiring and training at least one decent assistant. Is it not time to hire and train a few more?!<br>