1 reviews | Active since Jun 2015
Excellent customer services from compassionate staff.
My cellphone was ****** an we couldn't get to store to do a sim swap due to riots that was going on. Eventually on tuesday the mtn store in chatsworth pik n pay was open i went there i was told i need to pay in order to open my line after me telling i made pay arrangements was made which they said they cant pick it up on the system. The consultant said he tried an they off line an i must come back the next day an i had explained to him i just had surgery c section an i cnt walk up an down its too soon. I then ended up going the next day an again i was told he tried assistin but cant help me an they are off line. I then told my husband lets go to the chatsworth centre which is across the road an see if they can assist. The staff also were havin a hassle an i explained that i just had a baby an i can't walk up an down. The 2 guys had a discussion an took my number down told me i dont need to come up and down an as soon as the problem is resolved they will give me a call. Which i recieved the next day. An my line was sorted out. A big thanks to Rishi Brijlall an his colleague who went all out to assist me. It goes to show the compassion certain staff have towards there clients. Well done.
