1 reviews | Active since Sept 2016

30 Sept 2016, 08:34

EXCELLENT CUSTOMER SERVICE

<p>I called MTN several times over the week for the past 3 days and could not get my query ressolved, yesterday morning I called the customer service department and spoke to Keolin who was very friendly and eager to help me with my queury and he sure did. By the end of the call my query was ressolved and my phone line was activated again. I am in cunstomer service too and know Good service when I come accross one and this was an exceptional service. MTN you have a valuable asset in your hands, please take care of this yoing man and give him all the deserving recorgnition. Thank you so much for helping me Keolin, speaking to you was so refreshing. God bless</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply03 Oct 2016, 19:12
Official

Good day Olivia Tshego Matiapoto

Thank you for taking your time to post this wonderful compliment.

We are proud to have Keolin in our team. Hard work will certainly not go unnoticed as this compliment will be forwarded to our management team.

Regards,

mike

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