KN
Kelvin N

1 reviews | Active since May 2019

24 Jun 2020, 09:25

Excellent Client Services

Good day

I would like you to give these two ladies a High Five Lucretia Khunou from MTN Boulders in Midrand and Hazel from MTN claims department for the way they have assisted me from day when I reached out for help after I had struggled with MTN client services regarding listing my phone since they couldn't pick up the correct IMEI number on their system after I was ******.

Both ladies went a mile by ensuring that they communicated to me every step that was taken to resolve my query and this made me feel very important as a client regardless of the the struggle that I went through at 1st.

They just proven that there are people out there that can change an image of the company just by the type of good service that they offered to me therefore I say "They are champions representing the Bhoza network"

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