1 reviews | Active since Jul 2018
I had been waiting since May for assistance on a claim I made with regards to ****** phone,
I sent an email to MTN on the 2nd of July
today I received feedback from to amazing people working for Email
Kaylin Sampson: Your response was immediate, you kept me included in everything you did, you promised to come back to me every chance you got with every bit and piece of information and it was amazing I have never gotten such service excellent with such a quick response.
PhilaSande Mark: Amazing, in one day you gave me more feedback than I got since my claim was logged, you told me immediately what was still required and how quick everything could be done, service like yours is really hard to find a process that takes days you sorted out in matter of hours, I thank you for this assistance you truly are a gem
These two excellent MTN employees deserve all the praise you its deserved
Thank you so very much for your post, complimenting Kaylin Sampson and PhilaSande 's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you so very much for your post, complimenting Kaylin Sampson and PhilaSande 's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
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