J&KM
J & KE Montgomery
1 reviews | Active since Aug 2017
30 Aug 2017, 11:58
Everywhere you Go - you just don't get the support you need from Customer Service!
Voicemail on contract package was previously available without entering a password Three months ago a password was suddendly requested to proceed to Voicemail retrieval I have no password MTN have never advised me of the need for a password MTN cannot tell me what the password is I have messages that I cannot access I have numerous reference numbers from MTN dealerships who have tried everything in their power to assist me - Customer Service Centre fails to deliver Recent ref numbers are ********** 89 and ********** 5224
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Replies (2)J&KM
J & KE Montgomery's updateReviewer Update
03 Sept 2017, 21:57None of the above works
The MTN store in Herm**** has tried and so have I
I would not have logged calls with Customer service if I had not exhausted all avenue open to me
Please have them address my problem
J&KM
J & KE Montgomery's update03 Sept 2017, 21:57
Reviewer Update
None of the above works
The MTN store in Herm**** has tried and so have I
I would not have logged calls with Customer service if I had not exhausted all avenue open to me
Please have them address my problem
J&KM
J & KE Montgomery's updateReviewer Update
15 Sept 2017, 16:00My above email of 3 Sept refers
Please respond
Now I cannot even check how much airtime I have left - all my systems are calling for a password............................................................
J&KM
J & KE Montgomery's update15 Sept 2017, 16:00
Reviewer Update
My above email of 3 Sept refers
Please respond
Now I cannot even check how much airtime I have left - all my systems are calling for a password............................................................