Everywhere you go, no cover is provided. MTN
<p>I claimed for my broken phone to be repaired on 6 February 2016 and on 7 March MTN came for the handset but it had gone missing and I claimed for a replacement the same day. Todate MTN keeps sending me from pillar to post saying they're awaiting a response from underwriters whether to honour or dispute the clam. After various mails and calls I have made, MTN has decided to ignore and drop my calls and, ignore my mails. </p> <p>This is a company from hell and I hope the Nigeria fine renders it bankrupt.</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the insurance department supervisory team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the insurance department supervisory team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Next week the contract in question is coming to an end, You are giving the same response I got in March. I have resolved to port all three 3 numbers with MTN to another service provider and write off the loss I made contributing to the MTN insurance and being loyal since 2003.
Thank you
Next week the contract in question is coming to an end, You are giving the same response I got in March. I have resolved to port all three 3 numbers with MTN to another service provider and write off the loss I made contributing to the MTN insurance and being loyal since 2003.
Thank you
I have never received a response from MTN.
I have never received a response from MTN.