Everywhere you go - MTN Ruins my Credit score- everywhere I go

<p>I have had a 083 contract with MTN for numerous years. When MTN took over Autopage Cellular I was not aware of a change in banking details. Every 25th of the month I transferred the required amount of money as normal. From around August 2016 on the 1st of every month my account was suspended because of no payment. We called in to the customer care and explained we have made payment and the line was opened again. This continued for about 5 months.</p> <p>Eventually i went to MTN Mall of the South to try and resolve this as my daughter kept getting her line suspended for 3/4 days every month.</p> <p>Eventually after total confusion at MTN I was informed that the funds were in fact being paid to the old account and not the new account. </p> <p>MTN now say that they cannot allocate my payments made during this timeframe and have now ruined my credit name as it reflects I have not paid my account.</p> <p>1 - I HAVE PAID MONTHLY FEES DUE ON TIME</p> <p>2- I HAVE CONTACTED MUST BE 15 DIFFERANT PEOPLE AT MTN WHO PROMISE TO HELP BUT NEVER COME BACK TO ME</p> <p>3 - I AM NOW EXPECTED TO PAY THE AMOUNT "DUE" TO CLEAR MY NAME BECAUSE NOBODY AT MTN CAN ASSIST ME</p> <p> </p> <p>Every where you go - my credit history is ruined</p>