rR
roudeen R

1 reviews | Active since Jul 2012

12 Jun 2017, 12:23

everywhere NO GO!!!!!!!!!

<p>I have been trying since March 2017 to get itemised billing from MTN. was sent to them via fax email and hand delivery at 300 kemp avenue randburg. att 173. to date nothing and no1 helping. instead their supervisors keep promising to call me back . really i need it as soon as possible but no1 can help me. ********** 304</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply13 Jun 2017, 19:44
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

Best regards,

rR
roudeen R's update29 Jun 2017, 08:35
Reviewer Update

to this minute to this hour, every day i call your call centre with the same end result, please note that if i lose this legal dispute due to your companies neglegence in servicing me your customer i will sue you for everything i lose and more. it is now 3 months and no1 in the entire MTN divisions can assist or will assist me!