PW
Patrick W
1 reviews | Active since Oct 2015
23 Oct 2015, 07:27
Every month on the 23rd 2 contracts are suspended
Every month for the last 4 months MTN suspends 2 of my contracts. Every time I gave to go to the branch at Cape Gate and explain to them. Then they are very sorry and unblock the account. What can I do to get some service out of MTN?
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Replies (1)
MTN South Africa's replyOfficial
25 Oct 2015, 12:20Hello patrickwhite,
Kindly note that the matter has been referred to the management team of our credit controllers division for urgent attention.
Thank you for bringing this matter to our attention via helloPeter and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Kindly note that the matter has been referred to the management team of our credit controllers division for urgent attention.
Thank you for bringing this matter to our attention via helloPeter and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply25 Oct 2015, 12:20
Official
Hello patrickwhite,
Kindly note that the matter has been referred to the management team of our credit controllers division for urgent attention.
Thank you for bringing this matter to our attention via helloPeter and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Kindly note that the matter has been referred to the management team of our credit controllers division for urgent attention.
Thank you for bringing this matter to our attention via helloPeter and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***