1 reviews | Active since Apr 2009
Even worse than Telkom Mobile...
<p>Took out new contract a month ago. Struggled for 5 days after the account was approved to get it activated. Struggled 2 weeks to get my free data loaded. Service now suspended because the *********** outlet (MTN Hazelpark ) failed to process my debit order instruction - this after I made an arrangement with Nondumiso at headoffice last week Friday to process a double debit order on the next payment date.</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I tried contacting you with no luck. May you kindly respond to the email I have sent you with the necessary details so that the matter can be resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I tried contacting you with no luck. May you kindly respond to the email I have sent you with the necessary details so that the matter can be resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********