Escalated monthly bills

<p>I've had a new contract with MTN since 10 May 2016 and I'm regretting my decision to open a contract with them. Firstly they didnt tell me about the first instalment that will have additional pro-rata fees/ administration fees. i let that go as i already know about admin fee - even though i wasnt told by the consultant that signed me up.</p> <p> </p> <p>For the 2nd instalment - which was June, I was told i owed three times more than the agreement. Now I have a Pay as you Go contract and its capped so i shouldnt be paying more than what was stipulated in my contract. Second mistake they did as they've added a 3rd number to my contract -whereas i only took 2 phones on my contract. So i dont understand whos number that is.</p> <p> </p> <p>I've called MTN and advised about this error but instead of fixing the problem they've done the same this month and i see i owe them close to R4000 for two months whereas i should be paying only close to R400 a month for the two phones i took.</p> <p> </p> <p>If there was a way i could cancel my contract i would, i'm so dissappointed in MTN Service. Instead of getting better, it just keeps getting worse. </p> <p> </p> <p>Tnx</p> <p>Xoli</p>