1 reviews | Active since Apr 2018
Epic failure in sim swop services
Phone got ****** and went to MTN Standerton to do a SIM SWOP which I am still waiting to be completed. It has been more than three weeks now. Spoken to numerous service centre staff and there is no solution consistency. I have to wait 2 to 24 hours then I have to wait 72 hours. I have to leave the SIM inside the phone. I have to leave the phone of for maximum of 24 hours. Whats the deal here?
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We pick up that the system failed with the sim swap done on the 28-3-2018.
We have sent the request to the billing technicians to pull the new sim card *** through on the account to be active on the network.
We are waiting on feedback.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We pick up that the system failed with the sim swap done on the 28-3-2018.
We have sent the request to the billing technicians to pull the new sim card *** through on the account to be active on the network.
We are waiting on feedback.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,