Enquiry Reference Number ‪***‬

MTN changed my data to home internet whereas I'm using phone internet. When I call MTN on the 20 August 2021 that my data is not working, they told me is because I have done the upgrade to home internet, that I didn't do it.

Since 20 August calling MTN, no one is explaining to me exactly what happened. On the 15 September 2021 I even wrote to complaints department and no report back. Now I must pay for the services I don't know why? Now I can't use my phone to make calls.