1 reviews | Active since May 2015
<p>On the 19th of May I got a final opportunity letter from Shapiro Shaik Defries saying on behalf of they client MTN I must pay R1765.08</p> <p>Paid R700 on the 30th of May</p> <p>Paid R500 on the 21st of June</p> <p>Paid R600 on the 27th of June </p> <p>Total amount paid R1800</p> <p>Made payment at MTN store on the 27th of June.</p> <p> </p> <p>After all this I got a letter from Shapiro Shaik Defries on the 28th of June saying I had paid them and there isn't any amount outstanding. </p> <p> </p> <p>I sent this proof of payment to MTN and I calls more then 5times and all they told me was that the amount is still not showing. </p> <p>July 22 my MTN Statement says I owe R1998.80</p> <p>What happen to my R1800</p> <p> </p>
Good day Happiness,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Best regards,
Good day Happiness,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Best regards,
Good day Happiness,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Best regards,
Good day Happiness,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Best regards,
No I'm very unset cause the only thing I keep getting is empty apologize with no response on what has happened. I've had enough of mtn and they way you take advantage of us. This matter should have been resolved long ago.
No I'm very unset cause the only thing I keep getting is empty apologize with no response on what has happened. I've had enough of mtn and they way you take advantage of us. This matter should have been resolved long ago.
I'm not leaving the shop till this matter has been resolved. I've had enough.
I'm not leaving the shop till this matter has been resolved. I've had enough.
I'm sitting at the MTN Store in Carlton Center and the store manager has been very rude and refused to help me.
I'm sitting at the MTN Store in Carlton Center and the store manager has been very rude and refused to help me.
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