TM
Thomas M
1 reviews | Active since Aug 2011
31 Jan 2020, 19:01
Endless spam SMSes
I have blocked more than 5 MTN numbers spamming me with useless things. I instructed them a long time ago to stop sending me any SMSes. They keep on doing it. I am only waiting for my airtime to be depleted and leave this ******* network.
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Replies (2)
MTN South Africa's replyOfficial
02 Feb 2020, 21:26Good day Thomas,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that not every spam no can be stop from smsing you.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that not every spam no can be stop from smsing you.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply02 Feb 2020, 21:26
Official
Good day Thomas,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that not every spam no can be stop from smsing you.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that not every spam no can be stop from smsing you.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
TM
Thomas M's updateReviewer Update
03 Feb 2020, 08:45The SPAM numbers are MTN's own numbers. It is MTN itself spamming me, not subscribers.
TM
Thomas M's update03 Feb 2020, 08:45
Reviewer Update
The SPAM numbers are MTN's own numbers. It is MTN itself spamming me, not subscribers.