JR
JuanClaude R
1 reviews | Active since Apr 2017
23 May 2017, 15:50
Endless Issues with MTN
<p>My sim card stopped working this morning.</p> <p> </p> <p>I phoned MTN Customer service on 173 and they said that my sim card is disabled and they can't tell me what the reason is for that. They reliable it but they don't know how long it is going to take.</p> <p> </p> <p>MTN does not care if you are up and running or not!!</p> <p> </p>
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MTN South Africa's replyOfficial
01 Jun 2017, 21:26Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation we are glad to hear that your number *** is up running perfectly .
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Best regards,
MTN South Africa's reply01 Jun 2017, 21:26
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation we are glad to hear that your number *** is up running perfectly .
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Best regards,