AM
Andani M
1 reviews | Active since Aug 2013
30 Jul 2015, 12:27
Endless adverts
MTN sends endless adverts to us once you recharge. the adverts further does not have opt out option. This must be breaking some rule. I am tired of it. Please stop sending us endless adverts or include an opt out option. You can get more than 5 sms just after recharging no man. Guys please sort this out. I am tired.
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Replies (1)
MTN South Africa's replyOfficial
11 Aug 2015, 09:06Hello Andani,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
This matter has been escalated to the Marketing department for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
This matter has been escalated to the Marketing department for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,
MTN South Africa's reply11 Aug 2015, 09:06
Official
Hello Andani,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
This matter has been escalated to the Marketing department for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
This matter has been escalated to the Marketing department for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,