TG
Thomas G
1 reviews | Active since Aug 2013
24 Dec 2015, 15:41
Ending contract
An so tired of mtn they have now handed me to legal department mean while back at ranch is there ***** up. From not changing my contract number suddenly that I must pay for there ***** up. And know have been cut off on my tablet.<br> I well not be renewing my contract with mtn. As from next year
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MTN South Africa's replyOfficial
29 Dec 2015, 15:44Hello bikerboyt,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your account has been suspended due to the account being in arrears. The total balance for all your lines amounts to R 813.99 monthly but the account was being short paid as we have been receiving payments of R 700.00 monthly. For your lines to be reactivated, kindly pay the overdue amount of R 350.43.
Please visit the nearest MTN store in order to be assisted with a number swap.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your account has been suspended due to the account being in arrears. The total balance for all your lines amounts to R 813.99 monthly but the account was being short paid as we have been receiving payments of R 700.00 monthly. For your lines to be reactivated, kindly pay the overdue amount of R 350.43.
Please visit the nearest MTN store in order to be assisted with a number swap.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply29 Dec 2015, 15:44
Official
Hello bikerboyt,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your account has been suspended due to the account being in arrears. The total balance for all your lines amounts to R 813.99 monthly but the account was being short paid as we have been receiving payments of R 700.00 monthly. For your lines to be reactivated, kindly pay the overdue amount of R 350.43.
Please visit the nearest MTN store in order to be assisted with a number swap.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your account has been suspended due to the account being in arrears. The total balance for all your lines amounts to R 813.99 monthly but the account was being short paid as we have been receiving payments of R 700.00 monthly. For your lines to be reactivated, kindly pay the overdue amount of R 350.43.
Please visit the nearest MTN store in order to be assisted with a number swap.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,