1 reviews | Active since Dec 2016
End of contract
<p>I've sent emails to Mtn asking them to stop debiting money when the contract ends at the end of November 2016. To my surprise they took my money *******ly for December because I received a sms informing me that my number is no longer on contract basis. I want my R229 asap.</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the mobile number 071****927 was migrated to prepaid on 2016-12-07. Kindly note that the R229.00 debit order that went off on 2016-12-15 was for the last invoice dated 2016-11-20, the debit order is valid so there will be no refund.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the mobile number 071****927 was migrated to prepaid on 2016-12-07. Kindly note that the R229.00 debit order that went off on 2016-12-15 was for the last invoice dated 2016-11-20, the debit order is valid so there will be no refund.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***