end of contract

Item: MTN South Africa
Rating: 2
Author: vivian S

I request assistant the last for MTN to end the contract but it seems as if they are not prepared. Please assist of a way forward because they also seem to take you serious. I'm tired of saying the same thing. They are pushing that one must be a bad payer or costumer.

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

21 Jan 2016, 14:45

Hello mabosega103,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that your contract has been cancelled and your number migrated to Prepaid.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ:***

MTN South Africa's reply21 Jan 2016, 14:45

Official