AJ
Andre J
1 reviews | Active since Jul 2011
05 Nov 2015, 09:34
End of an 16 year long road
I joined MTN in 1999. <br> It's with great sadness and relief I left MTN after 16 LONG years yesterday.<br> MTN, I helped you grow, referred friends and family to you over the past 16 years.<br> But it's sad to see how you went from the great company, to this big company that simply DON'T CARE.<br> The words Client Service doesn't exist for you.<br> You employ dumb useless staff.<br> I can't wait for my other MTN contract to expire.<br> I don't even have to say don't contact me, you never do anyway.<br> Good day.<br>
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MTN South Africa's replyOfficial
06 Nov 2015, 11:03Hello ANDREVJ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your contract line is with Autopage, you may contact them on ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your contract line is with Autopage, you may contact them on ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply06 Nov 2015, 11:03
Official
Hello ANDREVJ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your contract line is with Autopage, you may contact them on ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that your contract line is with Autopage, you may contact them on ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***