1 reviews | Active since Feb 2017
****en Horrible Service!!!!
<p>I changed jobs in Aug 2016 and notified MTN to run their debit orders on the last the of the month because my pay day has changed. I called a multiple times but nothing has been done about it and as a result, I'm always in arreas with them and my phone is ALWAYS suspended. When I make payments, they tell me they are not reflecting. Now I don't even know how much I ****en owe them coz the service I get from their consultants is just as ****ty as they are. I just wanna cancel the ****en contract I have with them and use a service provider.</p> <p> </p> <p>MTN is ****ty and the service is bad. What a waste of my money. I am definitely taking this up with my lawyers. Sick bustards they are.</p>
Thank you for your post.
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly be advised that we have evaluated your account and picked up that the debit order have been activated for the 31st and your line has been reactivated.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
regards
mike
Complaints Management Team
Reference Number: ***9
Thank you for your post.
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly be advised that we have evaluated your account and picked up that the debit order have been activated for the 31st and your line has been reactivated.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
regards
mike
Complaints Management Team
Reference Number: ***9