SN
Sibusiso N

1 reviews | Active since Sept 2015

16 Sept 2015, 13:32

EmPtYn still *****ing my data

REQ:*** <br> Hi Jessie, thank you for your response:)<br> and acknowledging once more how useless MTN really is, in your response you acknowledge that my airtime and dat was ****** by MTN due to data charges, u also confirm that it was after 17H00 and i was using my mobile data?! well thats a lie and you know bcoz wen i am home i use wi-fi and only make calls using my airtime. nonetheless my contarct is ending with MTN this month and i have no intention of using MTN.<br> i have not recharged my fone ever since 31 august when MTN stole from me however ive since received 5 msgz from EmPtYn sayin \i am depleting data at out of bundle rates"remind me again which data you guys keep reffering to?<br> <br> if i was the only customer being affected by this i would buy your lousy story. but because thousands of us are complaining about the same thing"

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Replies (1)
MTN South Africa
MTN South Africa's reply16 Sept 2015, 14:13
Official
Hello Sbusiso - 1,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records there was internet usage and it was depleting accordingly.

Best regards
Mantoa
REQ:***

Best regards,