RL
Riaz L
1 reviews | Active since Jun 2016
04 Jul 2017, 14:49
EmptyN Promises
<p>Long story short, I've been having constant network issues for the past 3 months, I've gotten a new sim card, a new phone and i've even gone through that entire trouble shooting process at the call center, they have requested me to change settings from MYMTN to INTERNET and even set my phone to 3G and the problem still presists, MTN coverage in Johannesburg CBD and surrounding areas are disgusting, not sure if they trottle you so that you cannot consume you data bundles, they promise you LTE then tell you to change your setting to 3G only and even that doesnt work, I regret terminating my Vodacom contract at least that worked. MTN LTE/3G COVERAGE IS DISGUSTING. MTN in general is disgusting. What a pathetic organisation.</p>
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MTN South Africa's replyOfficial
05 Jul 2017, 20:08
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly contact our coverage department on number *** toll-free from and MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Best regards,
MTN South Africa's reply05 Jul 2017, 20:08
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly contact our coverage department on number *** toll-free from and MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Best regards,