Empty promises, empty promotions

Wish I had a rating option for zero star!! Can there be a worse service provider than MTN??

I have more than 1 contract with them for many years. Every now and again I have to phone to sort a problem. Though sometimes my patience gets tested, the problem gets resolved.

Now, I upgrades in OCTOBER last year. To this very day I STILL do not receive any of my promotional data/minutes - nothing, ziltch, nada, niks!! I have phoned MTN so many times during these months. I don't even talk to agents I only talk to team leaders in the hope they actually know something, at least have some competency. To my utmost frustration, one after the other make empty promises!! Yeah, I know it sounds just like our politicians! Promises remain empty so it is now a straight out lie! Well MTN does the same since October.

They are now in breach of contract. This means I can simply stop my debit order. All my numbers are on one debit order.

They now have 72 hours to make their pick: sort their ****, give me every single minute/data I haven't received all these months or I take action.