LS
Louis S

1 reviews | Active since Oct 2011

30 Sept 2015, 10:40

Empty Promises 2

Last time i reported the same issue, and the reply came back that the refund will be in my account by the 26th Sep. Its four days later still nothing was returned into my account.<br> Does any one follow up on this complains??<br> I need this sorted out today! if someone can call me to give feedback.<br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply30 Sept 2015, 13:55
Official
Hello acsc,

Thank you for bringing this to our attention.

Apologies for the inconvenience caused, with regards to your query a credit was passed on the 02-09-2015 and the amount credited is reflecting on your statement.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Best regards
Mantoa
REQ:***