Empty Promises
<p>I have been calling the MTN customer care more than 6 time now trying to obtain my August invoice, but unfortunately its too much to ask. I have been sent from pillar to post . I have tried to explain to the consultants how urgent the invoice was, as i had to claim from my company.</p> <p> </p> <p>Kindly see some of the references that i got from the consultants:</p> <p>1. ********** 86 - 31/08/2016</p> <p>2. ********** 73 - 14/09/2016 Lerato Legodi</p> <p>3. ********** 73 - Nothando</p> <p>4. ********** 04 - Sindisiwe Thabethe </p> <p>5. Req ********** - 19/09/2016 Latoye Mbambo</p> <p> </p> <p>I hope this will help me get my invoice, </p>
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MTN South Africa's replyOfficial
28 Sept 2016, 18:24Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that we have emailed you the invoices dated 2016-08-20.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply28 Sept 2016, 18:24
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that we have emailed you the invoices dated 2016-08-20.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,