eMpTy. N

<p>If I could rate MTN honestly it would definitely be a negative number. It started late 2015 with airtime dissappearing from my phone just after loading it. I obviously phoned the call-centre and I was reassured that they would investigate further and get back to me. It carried on for months up to the point where I just didn't bother anymore. I have been a Mtn customer for more than 10 years and now frankly I can't wait for my contract to be terminated. Little did I know that was just the beginning, there was worse to come. This year May I started receiving anytime minutes to my phone which I didn't purchase. I phoned again but the only advice was that there's nothing Mtn could do. I would have to pay for it and launch a complaint for yet another investigation. They assured me it won't happen again. It carried on up to August there I was with more then 6000 anytime minutes and a bill of Roughly R7000. I now started getting phonecalls and messages from threatening me with legal action. I phoned explained my story asked them if they couldn't reverse it as I was paying for minutes I won't use or asked for having a top-up contract . After paying them I was reassured this would never happen again. On the 21St October I was so shocked too learn that all the anytime minutes are gone I paid for minutes I never used. When will this *******ion end eMpTy...N? </p>