MD
Mubeen D

1 reviews | Active since Nov 2011

08 Dec 2016, 15:11

eMpTy heN

<p>Two weeks gone, dozens of calls. Even more broken promises. And still nothing. Kim Basson. Poor Show.</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply12 Dec 2016, 15:36
Official

Good day Mubeen,

Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.

We are also terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.

We have escalated your complaint to Kim for urgent attention, they will be in contact with you soon to provide you with more information and/or further assistance.

Kind regards,

Caylin Julius
MTN Complaints Management Team

REQ:***

Best regards,

MD
Mubeen D's update15 Dec 2016, 10:52
Reviewer Update

Still absolutely NOTHING...makes me wonder how MTN is supposedly number 2 in the country. Absolutely overjoyed now with my decision to switch to VODACOM rather than MTN after 12 years with CellC.