MH
Matthew H
1 reviews | Active since Feb 2012
26 Nov 2015, 17:32
EMPTY HEADS STRIKE AGAIN! (MTN)
MTN owes me an amount of R2951.20 and REFUSES to pay it back to me! I call almost everyday only to get my calls dropped from mindless idiots of consultants!!! The service from head office is unprofessional!! MTN has to be the worst network ON EARTH!! I receive reference numbers only to get told they never logged a case or to get told that my case was pushed as side ! MTN only knows how to ***** money from clients! I want this sorted out and my Money Paid back into my account or else I will take this further
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Replies (1)
MTN South Africa's replyOfficial
29 Nov 2015, 19:41Hello MattyHatter,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note the query have been logged with our banking department to process the credit of R 2,622.01 into your bank account.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note the query have been logged with our banking department to process the credit of R 2,622.01 into your bank account.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply29 Nov 2015, 19:41
Official
Hello MattyHatter,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note the query have been logged with our banking department to process the credit of R 2,622.01 into your bank account.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note the query have been logged with our banking department to process the credit of R 2,622.01 into your bank account.
warm regards
mike
REQ:***
Best regards,