Email Outgoing server
I recently upgrded to a Huawei P10Lite from Mtn & I tried to setup my email & it gave me a server error, I contacted 808 they referred me to a store and I could not be assisted by both. I can receive emails but cannot send out emails. Please intervene & get mtn to assist me.
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MTN South Africa's replyOfficial
23 Oct 2017, 14:00Good day Nomi,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Please dial *** from another MTN number because they are going to assist you live and you will have to navigate on your phone until it is setup.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply23 Oct 2017, 14:00
Official
Good day Nomi,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Please dial *** from another MTN number because they are going to assist you live and you will have to navigate on your phone until it is setup.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
's updateReviewer Update
24 Oct 2017, 09:43Hi Kabelo.
I called 1555 so many times about this and they also not helping. They say its my mailbox (webmail) problem even though I tell them I do get incoming mails, I only have a problem with outgoing mails which is a mtn server.
's update24 Oct 2017, 09:43
Reviewer Update
Hi Kabelo.
I called 1555 so many times about this and they also not helping. They say its my mailbox (webmail) problem even though I tell them I do get incoming mails, I only have a problem with outgoing mails which is a mtn server.