JR
Justyna R
1 reviews | Active since Jan 2012
07 Apr 2016, 15:06
Email and phone calls ignored for 3 months
I require MTN Legal to respond to an enquiry of mine. I have sent numerous emails to [Email Removed] I have called the call centre and MTN Legal direct on ***. <br> <br> I have had no response from either line, it just rings.<br> <br> I have supp**** all supporting documentation to them more than once. I guess when they owe youmoney, you just don't exist.<br> <br> Please can someone contact me.<br> [Email Removed]<br> <br>
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Replies (1)
MTN South Africa's replyOfficial
11 Apr 2016, 21:41Hello Justyna,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The payments have been allocated to your account and we have requested that you must be contacted by legal to resolve the matter.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The payments have been allocated to your account and we have requested that you must be contacted by legal to resolve the matter.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply11 Apr 2016, 21:41
Official
Hello Justyna,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The payments have been allocated to your account and we have requested that you must be contacted by legal to resolve the matter.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The payments have been allocated to your account and we have requested that you must be contacted by legal to resolve the matter.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***