1 reviews | Active since Apr 2012
Electrocuted at home .
On the 28 march MTN are laying fiber cables in my area . the contractor on site damaged my main electrical cable to my house . i did report this to them and the did not care . so from the 28 march when the cable was damaged my house kept on tripling the power. i called Out surence and the sent a electrician out to investigate why my power was tripping . he reported that due to the cable damage that was made was the course. i then spoke to the man in-charge of the contractors. he also did not care . on the Sunday night i was in the shower when i was electrocuted due to this . i was admitted to hospital ICU for electric shock. on my return home i disused this with the MTN man on site and now they decided to look where the damage was done . on Tuesday afternoon the damage to the cable was found. the cable was repaired and my house is now Safe . I need some one to take responsibility for this because there are hospital Bills and some damage appliances that need to be attended to.
Good day Arthur,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the contractor's name as well as your address so that we may escalate your complaint. Kindly note that if there is a lightning storm, you can be electrocuted in the shower. Your doctors reports will be required as well. Once you have all the information, kindly contact our switchboard on ***.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Arthur,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the contractor's name as well as your address so that we may escalate your complaint. Kindly note that if there is a lightning storm, you can be electrocuted in the shower. Your doctors reports will be required as well. Once you have all the information, kindly contact our switchboard on ***.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,